FAQs

Full Refund: If the reservation is cancelled at least 14 days before check-in.

50% Refund: If the reservation is cancelled between 7 and 13 days before check-in.

No Refund: If the reservation is cancelled less than 7 days before check-in.

All reservations include a free cancellation within 24 hours of booking confirmation, provided the booking was made at least 72 hours before check-in.

Property (52) Valley View is exempt from this policy. Please refer to the rental agreement for terms and conditions.

Check-in is anytime after 4:00 PM local time, and check-out is no later than 10:00 AM.

Early check-in is available at 2 PM, 12 PM, and 10 AM, and late check-out is available at 1 PM and 5 PM—all for an additional fee.

You’ll have access to a digital boarding pass, with a link available in your booking confirmation, where you can submit your request pending availability. Late check-out is only available if no guests are checking in on the same day.

All our properties have keyless locks. This keyless system allows entry into the vacation rental through the issue of a “code” rather than a physical key. The code changes for every reservation so it is an incredibly safe alternative. By issuing the code prior to arrival, the check-in process is much easier.

We provide a departure clean on all stays. A mid-week or mid-stay clean can be provided for an additional fee.

During the winter, the temperature of pools can range between 50–70 degrees. If you would like the pool to be heated to 80–82 degrees, an additional fee applies. There will be a link to purchase pool heating in your booking confirmation. Please reach out to us for the specific pool heating fee.

All of our properties are furnished and have a kitchen with amenities including a microwave, coffee maker, toaster and blender. Each property is stocked with cooking and serving items including plates, bowls and utensils, as well as a can opener, corkscrew, measuring spoons, and more. The coffee maker takes ground coffee and we also offer a spice rack, salt and pepper.

There are bath towels, pool towels and bed linens. We also provide an initial supply of trash liners, toilet paper, hand soap and dishwasher soap. Bathrooms are stocked with shampoo, conditioner and liquid body wash. Laundry facilities are also equipped with laundry soap and dryer sheets.

We do not recommend shipping directly to the home, we do not have mailbox keys, and there are many different people with access to the home: vendors, housekeeping, Guest Services staff, etc.… so we cannot be responsible for packages once delivered.

The property listing will indicate if it is pet friendly. We only allow dogs, with a maximum of two per property. Please reach out to us for the specific pet fee.

Contact reservations@vareproperties.com to schedule a delivery back to your home. Shipping and handling fee will apply.

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.